Privacy Policy

A legal disclaimer

Last updated: April 2026

Integral Structural Engineers Pty Ltd is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy describes how we collect, use, disclose and store personal information in connection with our structural and cold-formed steel engineering consultancy services in Australia.

Collection of personal information

We may collect your name, position, organisation, email address, phone number, postal address, and project-related information when you contact us, book a consultation, or engage our services. We collect this information where it is reasonably necessary for our activities and where required or authorised by law.

Purpose of use

We use your personal information to provide engineering consultancy services, communicate with you, schedule meetings, prepare proposals and deliverables, comply with legal and professional obligations, and improve our services. We may also use it for direct marketing where you have consented or where permitted by law (and you may opt out at any time).

Disclosure

We may disclose your information to our personnel, contractors, professional advisers, and as required by law (including to courts or regulators). We do not sell your personal information. Where we use service providers that process data overseas, we take reasonable steps to ensure appropriate safeguards.

Security and retention

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure. We retain information for as long as necessary for the purposes described and to comply with legal and professional obligations.

Access and correction

You may request access to, or correction of, the personal information we hold about you. We will respond in accordance with the Privacy Act. If we refuse access or correction, we will provide reasons where required.

Complaints

If you have a complaint about our handling of your personal information, please contact us. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contacts

For privacy enquiries or requests: info@integralstructural.com.au.